Deliver exceptional service as a Customer Solutions Representative. Engage with customers providing support, pricing details, and order management to boost sales growth.
This role focuses on strong customer relationships, requiring expertise in responding to inquiries and technical support. You'll be responsible for preparing quotations, processing orders, and collaborating with Sales, Purchasing, and Operations teams to enhance customer experiences.
Key Responsibilities:
• Respond effectively to customer inquiries
• Prepare and follow up on detailed quotations
• Manage processing of customer orders and contracts
• Collaborate across teams for optimal service
• Oversee customer inventory programs and agreements
Requirements:
• Bachelor's degree or relevant experience
• Strong communication and customer service skills
• Excellent organization and attention to detail
• 1-2 years in customer service or sales support
• Manufacturing or industrial experience preferred
Bring your proactive problem-solving and team-oriented spirit to enrich the customer experience as a Customer Solutions Representative!
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📌 Customer Solutions Representative Role (Vaughan)
🏢 thyssenkrupp
📍 Vaughan