Are you passionate about supporting sales teams, solving customer challenges, and keeping operations running smoothly? Join our Industrial Automation team and play a key role in helping OEM customers across Eastern Canada succeed.

In this fast-paced position, you'll collaborate with sales, customer service, logistics, and product teams while leveraging creative technologies, including AI tools, to deliver an exceptional customer experience and drive business growth.

What will you do?

- Support OEM Sales Representatives with daily administrative and sales support activities.
- Manage customer follow-ups, quotations, opportunities, and order-related requests.
- Coordinate actions with Customer Care Center (CCC), Customer Service, Logistics, Finance, Marketing, and Product teams.
- Escalate and track delivery, service, and customer issues through resolution.
- Maintain accurate CRM data, opportunities, forecasts, and customer records.
- Prepare reports, dashboards, presentations, and business reviews.
- Support continuous improvement initiatives and sales process efficiency.
- Leverage Artificial Intelligence tools to automate tasks, improve reporting, and increase productivity.

What qualifications will make you successful?

- College diploma or university degree in Business, Engineering, Industrial Automation, or related field.
- 5+ years of experience in Sales Support, Customer Service, Inside Sales, or Commercial Operations.
- Experience in Industrial Automation, OEMs, Machine Builders, or Industrial Distribution preferred.
- Strong customer focus and problem-solving skills.
- Excellent organizational and communication abilities.
- Ability to manage multiple priorities in a fast-paced workplace.
- Digital fluency,



including comfort leveraging AI-enabled tools and technologies.
- Functional knowledge of English and French is required. Must be able to work with stakeholders located in Quebec, other Canadian provinces and internationally.

#LI-Hybrid

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

The expected pay range is CAD 102,850 - CAD 145,200 per year. This pay range includes base pay and short-term incentives.

- Care for yourself and your family.
- We ensure you feel secure with benefits that help you and your family thrive: insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insurance;
- Telemedicine program;
- Paid family leaves;
- Parental and care leave;
- Employee assistant program with mental, family, and legal counselling and flexible work arrangements.
- Invest and plan your future.
- We help you plan and invest for the future with competitive pay and programs:



base salary; incentive plans; employee share ownership plan; retirement plan with employer pension match.
- Grow your skills and career.
- We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
- Team up in the workplace.
- We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program (including service anniversary), sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
- Support your community.
- We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation , and initiatives that support youth education.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional pe

This posting is for an existing vacancy.

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