Join Ricoh's Technology Services as a Field Technician in Victoria, BC, where you'll repair and service top office equipment. This role focuses on delivering excellent customer support within your service territory.
As a Field Technician, you'll be responsible for a variety of tasks, including equipment diagnostics and repairs on multifunctional printers. A strong mechanical aptitude and customer service skills are crucial as you interact with clients and ensure their needs are met consistently. Your ability to manage inventory effectively will also play a key role.
Key Responsibilities:
• Manage a territory focusing on printer service and repairs
• Perform installations, troubleshooting, and retrofits




• Maintain accurate parts inventory and administrative records
• Foster robust relationships with customer personnel
• Complete training on current equipment and technologies
Requirements:
• Post-secondary education in a technical field
• Excellent understanding of electro-mechanical devices
• Solid verbal communication and interpersonal skills
• Capable of lifting equipment as needed
• Valid driver's license required for travel
Enhance your field service delivery with Ricoh and ensure exceptional customer experiences!
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📌 Technology Services Field Technician Position Victoria (Canada)
🏢 Ricoh USA
📍 Canada