Lead sales excellence at Michaels in Lethbridge, AB, as a Full time Sales Manager. Elevate customer experiences and drive sales performance through effective leadership and coaching.
As a Sales Manager, you will champion a high-performing culture that focuses on customer satisfaction and operational success. You will supervise service operations, ensuring adherence to brand standards and KPIs while leading your team to excellence. This role demands solid, hands-on leadership to foster an engaging customer experience throughout the store.
Key Responsibilities:
• Assist Store Manager in maintaining compliance with SOPs • Coach team on best-in-class customer experience • Drive sales and conversion through effective service • Manage daily operations and provide Manager-on-Duty coverage • Oversee special events, including Balloons and birthday parties
Requirements: • 3+ years of retail leadership experience required • Ability to lift and move merchandise (up to 50 pounds) • Proficient with POS and Self-Checkout systems • Robust commitment to customer service excellence • Ability to train and develop team members
Become a pivotal part of the Michaels team and inspire customer satisfaction through effective leadership and service. #J-18808-Ljbffr