Deliver technical excellence as an In office Technician at Sun Chemical in Parsippany, NJ. Your expertise will support customer needs through product selection and continuous improvement initiatives.
As an In office Customer Technical Service Technician, you will focus on managing customer technical requirements while integrating laboratory and manufacturing coordination. This role emphasizes training of customer personnel and leading operational improvement projects to enhance print quality and efficiency. You'll engage with customers regularly, driving tailored technical solutions that meet their specific needs.
Key Responsibilities:
• Lead process improvement initiatives for customer success
• Conduct product recommendation trials and assessments




• Provide training on ink blending and quality control standards
• Report activities and outcomes through CRM tools
• Support customer blending operations during emergencies
Requirements:
• Post-Secondary Education in Chemistry or equivalent
• Minimum 5 years’ industry experience
• Robust communication and analytical skills
• Experience with various printing methods and machinery
• Ability to travel across Canada and the US
Utilize your technical skills and industry experience to support Sun Chemical's commitment to excellence in service and quality.
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📌 On Site Technical Service Technician Laval
🏢 Sun Chemical
📍 Laval