Step into the position of Senior Program Manager with LeverageTek for a 24-month hybrid contract, focusing on CRM and customer transformation in Ottawa. Make a significant impact through effective program leadership.
In this role, you will manage an enterprise transformation program that encompasses CRM optimization, data capabilities, and organizational change. You will lead project managers and coordinate efforts across multiple vendors to ensure successful outcomes. Your skills in stakeholder engagement will be critical in facilitating communication with senior leadership and aligning program objectives.
Key Responsibilities:
• Direct large-scale CRM program delivery and governance
• Manage cross-functional teams for cohesive project execution




• Ensure financial accountability and budget oversight
• Communicate complex issues to Executive Sponsors effectively
• Champion change management and advantages realization efforts
Requirements:
• Over 10 years of dedicated Program Management experience
• Proven success in enterprise CRM implementations
• Exceptional ability to communicate with executive stakeholders
• Experience in customer data modernization initiatives
• PgMP or equivalent certification is a plus
Lead transformative CRM initiatives with LeverageTek’s energetic team in a hybrid work setting.
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📌 Hybrid Senior Program Manager Role Ottawa
🏢 LeverageTek Staffing Solutions
📍 Ottawa