Overview

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Responsibilities

- Lead the creation and review of business and system processes to enable effective and efficient administration of group health & dental perks and/or life & disability benefits.
- Business contact for IT and clients/partners for system-related issues.
- Liason between clients and internal departments for service and change management.
- Key business contact in the development and testing of system initiatives and changes including managing system problems.
- Development of complex reporting, analysis, and reconciliation of data including report design and creation.
- Project leader for systems and process reviews supporting enhancements, productivity improvements and efficiencies relating to administration.
- Development of business cases/use cases and requirements gathering for projects and system enhancements.
- Organizational resource, assisting management with projects and other departmental initiatives.

Qualifications

- University Degree or College Diploma in Business Administration, Mathematics, or a related field.




- Demonstrated experience in data analysis and problem resolution.
- Experience working with complex data relationships and structure.
- Proficiency in: Access and/or Excel, Word, Business Objects, and other Data Base Utilities & Query Tools.
- Understanding of accounting concepts and previous experience with account reconciliation and financial analysis is an asset.
- Excellent communication skills – both verbal and written.
- Very organized and able to balance workflow of multiple tasks and projects in a deadline driven environment.
- Effective in developing relationships and contributing to team performance in a highly collaborative environment.

Nice to have

- Further education related to industry designations considered an asset (e.g., GBA, CPA, ASA, PMP and Agile methodology experience).
- Bilingual English/French would be considered an asset.

Details

- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Analyst
- Industries: Non-profit Organizations

Note: This listing excludes unrelated boilerplate content.

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📌 BUSINESS ANALYST (HYBRID) (Toronto)
🏢 GreenShield
📍 Toronto