Become a Benefit Analyst with RBC, focusing on estates claims processing for employees and pensioners. Utilize your communication and organizational skills to address complex claims issues efficiently.
As a Benefit Analyst on the Estates Desk, you'll work alongside a partner to process claims for employees, pensioners, and their dependents. Your role involves liaising with insurance providers and responding to inquiries from employees and their families. You'll play a crucial role in ensuring accurate administration of group insurance plans in line with company policies.
Key Responsibilities:
• Administer death and accident claims across RBC companies
• Investigate and resolve complex death-related issues
• Liaise with RBC Insurance, Sun Life, and Manulife
• Respond to escalated insurance requests via various communication channels
• Support benefit team projects as needed
Requirements:
• Strong organizational skills and ability to prioritize
• Excellent oral and written communication abilities
• Proficient in Excel and Word Merge documents
• Capable of making sound decisions with minimal guidance
• Ability to communicate effectively with wide-ranging stakeholders
Embrace the challenge of managing benefit claims while contributing to RBC's commitment to service excellence.
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