Become an integral part of our IT Multimedia Administration team by taking on the role of Microcomputer Support Specialist 2. Focus on first-level user support and multimedia problem resolution.

This position requires a proactive approach to addressing software and hardware challenges within multimedia systems. You will respond to user calls, troubleshoot issues, and aid in the setup of audiovisual technologies for team-oriented spaces. Your impact will extend to developing training materials and keeping detailed inventory records for multimedia assets.

Key Responsibilities: • Manage initial inquiries and resolve multimedia technical issues • Install, configure,



and test current software and equipment • Support live events with operational setup and troubleshooting • Liaise with users for support and informal training • Maintain updated asset inventory data and documentation

Requirements: • One year certificate in computer science or related field • Extensive knowledge of audiovisual installations and software • Experience with ITIL or service management systems is beneficial • Certification in technologies like Crestron or Biamp is a plus • Valid Driver’s License for British Columbia is mandatory

Drive multimedia success and user satisfaction as a Multimedia Support Specialist in our IT Administration team. #J-18808-Ljbffr

📌 Multimedia Support Specialist In It Administration Winnipeg
🏢 City of Burnaby
📍 Winnipeg