Lead the charge in transforming customer experiences with Enercare as a Customer Experience Operations Program Manager. Drive clarity and structure in a collaborative, full time role located in Markham.

Enercare Inc., a leading Canadian services provider, is seeking a high-impact leader in the Customer Experience department. This full time position ensures alignment across corporate and divisional efforts while managing internal deliverables. With over five years of program management, candidates will thrive in a dynamic contact center setting, leveraging strong governance and analytical skills.

Key Responsibilities:



• Build an integrated portfolio view of corporate and CX priorities • Establish a weekly operating cadence for prioritization and decision logs • Manage intake and triage for new project requests • Drive governance and maintain RAID logs effectively • Produce executive-ready updates and portfolio dashboards

Requirements: • Bachelor’s degree in business or related field • 5+ years in program/portfolio management • Robust governance and dependency management skills • Ability to influence stakeholders across functions • Advanced analytical and communication skills

Utilize your program leadership expertise to elevate customer experiences at Enercare. #J-18808-Ljbffr

📌 Customer Experience Program Manager At Enercare Winnipeg (Canada)
🏢 ENERCARE
📍 Canada