Work Term: Permanent Work Language: English Hours: 40 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 3 years to less than 5 years or equivalent experience Work setting Help desk Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide customer service Manage incidents Certificates, licences, memberships,



and courses CompTIA Security+ Certification Computer and technology knowledge MS Active Directory MS Windows Transportation/travel information Own vehicle Willing to travel Valid driver''s licence Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Screening questions Do you have experience working in this field? Do you have the required certifications listed in the job posting? Employment terms options Morning Day Health perks Dental plan Disability perks Health care plan Paramedical services coverage Vision care benefits Financial benefits Group insurance benefits Other benefits Free parking available Other benefits Parking available

📌 user support technician (Whitehorse)
🏢 MSP
📍 Whitehorse