Join a forefront healthcare initiative as a Technical Support Specialist, providing essential support for cutting-edge IoT solutions. Utilize your analytical and troubleshooting strengths in a rewarding work from home environment.
Reporting to the Team Lead, this full time role focuses on resolving customer inquiries and enhancing user experiences. Your ability to analyze and communicate effectively will be pivotal in this hands-on position. Required skills include advanced Windows troubleshooting and the ability to engage various stakeholders.
Key Responsibilities:
• Proactively manage and resolve customer technical inquiries
• Install and maintain healthcare systems and software
• Document all troubleshooting processes and outcomes




• Conduct system checks and audits remotely
• Collaborate closely with internal tech teams to resolve issues
Requirements:
• Bachelor's degree in Computer Science or equivalent
• Customer support experience in a technical environment
• Deep knowledge of Windows and networking systems
• Familiarity with healthcare applications and protocols
• Robust customer service orientation and interpersonal skills
Make a difference in the healthcare sector with your technical expertise and customer-first mindset.
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📌 Dynamic Technical Support Specialist For Iot Healthcare Solutions Toronto (Canada)
🏢 Connexall
📍 Canada