Join Sun Life as a Network Operations Analyst, where your expertise in network device support and TCP/IP can shine. This hybrid role offers exciting challenges in a collaborative workplace.
In this critical position, you will be part of the Enterprise Network Services team, focusing on the maintenance and operation of local and global WAN resources. Utilizing your skills, you'll tackle 1st level support issues and manage incidents with the ITIL model. Your ability to work flexibly across multi-site locations such as Toronto, Waterloo, and Wellesley is essential for this role.
Key Responsibilities:
• Support 1st level issues for network infrastructure
• Triage and analyze user requests effectively
• Follow ITIL model for network changes




• Ensure smooth integration of solutions into the setting
• Collaborate with other teams and vendors as needed
Requirements:
• Experience in network device support
• Knowledge of TCP/IP and LAN/WAN technologies
• Degree in Computer Science, Math, or Engineering
• Industry certifications like CCNA preferred
• Understanding of cabling types and protocols
Leverage your network expertise to positively impact Sun Life's operations while growing your career in a supportive workplace.
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📌 Network Operations Analyst At Sun Life Toronto (Canada)
🏢 Sun Life Financial
📍 Canada