Become a driving force for healthcare access in Canada as a Client Care Coordinator with Hope Air. This role is remote/hybrid, where you provide essential support to patients and caregivers.
In this one-year contract role, you will answer inquiries and coordinate complex travel needs, ensuring that patients receive the care they require. Collaborate closely with the Client Care Manager to navigate sensitive conversations while being a steadfast advocate for medical access.
Key Responsibilities:
• Manage phone and email inquiries regarding services
• Intake travel requests efficiently and accurately
• Communicate updates on travel requests and issues
• Log all communication into the management system
• Handle sensitive conversations with professionalism
Requirements:
• 1–2 years in customer service setting
• Experience in social services or healthcare preferred
• Robust interpersonal and organizational skills
• Proficient in Microsoft Office Suite and Teams
• Bilingualism in English and French is an asset
Bring your passion for public health and exceptional communication abilities to Hope Air's mission.
#J-18808-Ljbffr

📌 Compassionate Client Care Coordinator Role (Mississauga)
🏢 Hope Air
📍 Mississauga