Enhance client experiences as a Client Service Representative with CIBC in Salmon Arm. Your role involves direct client support, problem-solving, and leveraging technology for banking solutions.
CIBC is seeking a Client Service Representative to join the Personal and Business Banking Team in Salmon Arm. This full-time position emphasizes strong customer engagement, issue resolution, and the integration of digital tools in everyday banking. You will guide clients through their banking needs and foster meaningful interactions as the first point of contact.
Key Responsibilities:
• Engage with clients to manage their accounts effectively
• Problem-solve by understanding client needs and providing solutions
• Introduce clients to mobile banking applications for better service




• Connect clients to appropriate CIBC team members for support
• Listen actively and demonstrate accountability for client issues
Requirements:
• Strong customer service experience, preferably in banking
• Familiarity with financial services products
• Excellent problem-solving and communication skills
• Flexibility to work in office, including evenings and weekends
• Ability to travel to multiple banking centres as needed
As a Client Service Representative, prioritize client engagement and technology use to foster financial success for CIBC's clientele.
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📌 Client Service Expert at CIBC (Salmon Arm)
🏢 Canadian Imperial Bank of Commerce
📍 Salmon Arm