Elevate your customer service skills as a full-time Call Centre Representative with Accu Source Communications in Port Kells, Surrey. Engage with clients and respond to public inquiries regarding road conditions while enjoying a comprehensive perks package.

Accu Source Communications LP is seeking two permanent Call Centre Representatives for its quick-paced facility. This role requires excellent verbal and written communication skills, attention to detail, and a solid foundation in customer service.

Candidates will manage calls, monitor traffic inquiries, and report operational issues, working flexible shifts to ensure responsiveness.

Key Responsibilities:
Answer public inquiries about road and traffic conditions




Log incidents accurately for future investigations
Maintain a explicit log of all calls received
Identify and report operational issues to the road crew

Requirements:
Minimum two years customer service experience
Flexibility to work varied shifts including weekends
Ability to multitask in high-pressure situations
Proficiency in computer software and data entry
Knowledge of the lower mainland geography is an asset

Utilize your expertise in customer service and communication to thrive at Accu Source Communications!
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📌 Accusource Communications Call Centre Role Surrey (Canada)
🏢 Mainroad Group
📍 Canada