Join RBC's Capital Markets team as a Production Services Support Analyst. This key role focuses on supporting the Fixed Income Trading Business through technical expertise and cooperative problem-solving.The successful candidate will leverage ITIL principles, providing hands-on application support and being the primary escalation point for production issues. You will collaborate with Murex and Marketwire platforms, ensuring optimal service for trading activities across front office to settlements. Your technical skills in Linux, SQL, and scripting will support seamless operations in agile financial markets.Key Responsibilities:
Lead global production support for Murex and related applications
Manage incident response, problem management, and root cause analysis




Ensure accurate logging of incidents and drive process improvements
Collaborate with internal teams on infrastructure patching
Provide leadership and subject matter expertise to team membersRequirements:
10+ years in IT with Capital Markets knowledge
Proficient in Murex and Marketwire platforms
Knowledge of Fixed Income trading lifecycle
Solid skills in Linux, SQL, and scripting
Excellent communication skills with stakeholdersUtilize your expertise in production support and team-oriented leadership to drive service excellence at RBC.#J-18808-Ljbffr

📌 Production Services Support Analyst At Rbc Winnipeg (Canada)
🏢 RBC
📍 Canada