Join a remote-first team as a Tech-savvy Paralegal in Canada, blending legal expertise and technology to enhance customer support. This role is key to facilitating legal drafting and technical guidance.
This position is a perfect fit for a proactive legal professional experienced in customer-facing roles. You will engage with customers, providing legal drafting support and responding to inquiries while ensuring a seamless service experience.
Collaborating with various teams, you will contribute to legal operations and customer success through creative Legal Tech solutions.
Key Responsibilities:
Draft and prepare legal agreements while ensuring compliance
Conduct legal research to support service delivery
Respond promptly to customer inquiries via email and chat
Guide customers through technical setup and integrations
Prepare explicit reports based on customer information
Requirements:
Previous experience as a Paralegal or in customer success
Strong document drafting and review skills
Familiarity with Legal Tech and technical services
Excellent communication skills in English
Ability to manage multiple priorities in a remote setting
Deliver exceptional service and support customer success at the intersection of law and technology.
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