Manage after-sales service operations as the Product Support Manager at Toromont Material Handling, focusing on both efficiency and growth across eastern Canada. Drive team performance and maintain high service standards.
As a Product Support Manager, you’ll oversee service support efforts from Saskatchewan through to the Atlantic provinces, coordinating technicians and administrative tasks to meet customer needs. Your role is crucial in planning training programs and leading strategic improvements that align with business objectives.

Analysis of operational data and effective resource management will ensure top-notch service delivery.

Key Responsibilities:
Ensure compliance with service and warranty management
Support service technician operations and dispatching




Lead training programs for technical skill development
Produce performance reports and implement improvements
Optimize workflows and manage resources effectively

Requirements:
Bachelor’s degree in Business Administration or Engineering
5–8 years of experience in leadership role
Robust verbal and written communication skills
Proficiency with Microsoft Office tools
Proven strategic thinking and operational expertise

Lead and develop the product support team while ensuring high levels of service quality at Toromont Material Handling.
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📌 Eastern Canada Product Support Leader Vaughan
🏢 Toromont Material Handling/ Manutention Toromont
📍 Vaughan