Lead excellence in customer care as the Store Manager for Lens Crafters in Surrey, BC. Drive performance through effective training, team engagement, and operational oversight.
As the Store Manager at Lens Crafters, you will oversee a team dedicated to delivering outstanding customer service. With over four years of management experience, your role will focus on analyzing key performance indicators and implementing action plans to achieve store goals.
Collaboration with the Doctor of Optometry is vital to enhancing the overall patient experience while maintaining operational standards.
Key Responsibilities:
Ensure exceptional customer service is delivered by the team
Train and coach staff using Company programs
Analyze reports to improve store KPIs effectively
Hire and develop a highly engaged team
Collaborate with medical specialists to enhance services
Requirements:
High School diploma or equivalent required
4+ years of management experience
Knowledge of operations and business processes
Solid communication and team-building skills
Familiarity with optical products and sales techniques
Enhance customer satisfaction and operational efficiency in optical care as Store Manager at Lens Crafters.
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📌 Store Manager At Lenscrafters Surrey (Canada)
🏢 Luxottica
📍 Canada
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