Ensuring excellence in quality control, join Resolute Workforce Solutions as a Complaint Investigator in Mississauga, ON. Focus on customer complaints and regulatory adherence.
As a Complaint Investigator, a passion for quality and process improvement is essential. This position entails managing customer complaint investigations, ensuring compliance with regulatory standards, and updating procedures to foster improvement.
Candidates should have a solid pharmaceutical background and be skilled in root cause analysis.
Key Responsibilities:
Conduct thorough investigations into product complaints
Track and manage complaints using Trackwise
Collaborate to implement corrective actions
Update quality procedures for constant enhancement
Support client audits and regulatory reviews
Requirements:
Bachelor's or Master's Degree in relevant scientific fields
5+ years of pharmaceutical manufacturing experience
Skilled in Root Cause Analysis techniques
Familiarity with Quality Agreements and reporting
Proficient with Microsoft Office and Trackwise
Deliver high-quality solutions and investigations at Resolute Workforce Solutions in Mississauga.
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