Become a pivotal Customer Service Representative for a leading clean water technology firm in Oakville, ON. This is a six-month contract with a hybrid work model, offering a balance of in-office and remote work.
The role involves directly assisting customers with their inquiries and resolving complaints efficiently. You will process product replacements and escalate unresolved issues to senior team members. Proven customer service experience and strong communication skills are required for this role's success.
Key Responsibilities:
• Address and resolve customer complaints professionally
• Follow company guidelines to handle inquiries
• Seek solutions or escalate complex issues accordingly
• Process customer replacements and refund errors




• Ensure valid complaints are managed effectively
Requirements:
• Bachelor’s Degree or equivalent professional experience
• 2-5 years experience in a customer service role
• Proficient with SAP, Salesforce, or CRM tools
• Excellent communication and organizational abilities
• Solid attention to detail and problem-solving skills
Leverage your customer service experience to support clients in a reputable company focused on advancing water technology.
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📌 Customer Service Contract in Oakville
🏢 Brunel
📍 Oakville