Join Ontario Tech Campus as a Campus Support Coordinator, where your expertise in customer service and engagement will drive member satisfaction in office, five days a week. You'll manage inquiries and ensure excellent service across various platforms.
This role demands strong organizational abilities and a commitment to delivering an exceptional member experience. Responsibilities include responding to inquiries, educating members on benefits, and documenting all interactions in CRM systems. You will participate in training and events, contributing to continuous improvement in service delivery.
Key Responsibilities:
• Address member inquiries through walk-ins, phone, and email
• Educate members on insurance and wellness programs
• Facilitate enrollment and claims process guidance




• Maintain thorough records of interactions in CRM
• Engage in training sessions to enhance service quality
Requirements:
• Minimum one year in administrative or member services roles
• Excellent organizational and multitasking skills
• Strong communication and problem-solving capabilities
• Detail-oriented focus on documentation
• Customer-first mentality for positive experiences
Enhance the member experience at Ontario Tech Campus by utilizing your customer service and administrative skills.
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📌 Campus Support Coordinator at Ontario Tech (Toronto)
🏢 People
📍 Toronto