Drive client retention as a Senior Client Relationship Manager with Manulife's Canada Retirement team. This hybrid role focuses on proactive service to enhance the client experience at corporate offices.
In this strategic position, you will support our sales team and maintain relationships with plan sponsors and advisors. Your efforts will contribute to a successful onboarding of retirement plans and ensure alignment with governance standards. This role is crucial for maintaining high satisfaction levels post-sale.
Key Responsibilities:
• Build solid relationships through proactive client service
• Engage in the pre-sale process for Pension offerings
• Collaborate closely during installation with stakeholders
• Provide training to Plan Administrators
• Implement service improvements based on feedback
Requirements:
• Previous experience in Canadian pensions
• Bachelor’s degree preferred in relevant fields
• Understanding of pension regulations
• Proficient in mathematical analysis
• Able to travel up to 25%
Leverage your expertise in relationship management to advance client satisfaction at Manulife.
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📌 Senior Client Relationship Manager Position (Vancouver)
🏢 Société Financière Manuvie
📍 Vancouver