Location: Montreal (day 1 onboarding onsite/in-office presence required 3x/week) Duration: 12 month Schedule: Available for occasional planned weekend rotational support.

Work hours may vary between 9am-6pm or 12pm-9pm, communicated in advance.

Responsibilities: Ensure stability and resilience of critical Settlements flow hosted on premises and cloud platforms.

Support systems and end users while performing project tasks to improve the production environment.

Apply technical and domain expertise to solve complex technical and business challenges.

Act as a buffer between support and development teams to resolve problems within the production management team.

Manage critical incidents with concise communication, ensuring all key management and business stakeholders are informed.

Work with software developers and infrastructure engineering teams to develop automated reliability solutions.

Implement observability and telemetry systems to support applications and APIs.

Use automation to enhance system management, uptime, and risk mitigation.

Requirements:



Bachelors degree in computer science or related field.

Minimum 5 years of experience in the IT industry, including at least 2 years in Level 3 Production Management in a Java-based application environment.

Experience supporting applications deployed on Azure Cloud.

Expert knowledge of observability and reliability tools and techniques in a cloud-native environment.

Expertise in analyzing, debugging, and troubleshooting large-scale distributed applications across software, infrastructure, and database layers.

Experience working in Python and Java code bases.

Robust cross-team communication and collaboration skills.

Preferred Skills: Experience with Terraform or Git

Hub.

Familiarity with Azure Kubernetes, Azure Spring Apps, Azure Web Apps, AzureSQL, Kafka, and Azure Service

Bus.

Experience instrumenting application services endpoints for logging, metrics, and events using Azure Monitor, Datadog, Prometheus, or Grafana.

Knowledge of observability design principles.

📌 Azure Support and DevOps Specialist (Operations Production Management) (Montreal)
🏢 Axelon Services
📍 Montreal