Job Title: Bilingual Provider Relations Representative Location: Mississauga- Montreal Employment Type: Contract Reason for Vacancy: Replacement Work Arrangement: Hybrid Department Name: Provider Relations Pay Type: Hourly Pay Range: $25.00 to $28.00 Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us Job Summary: Express Scripts Canadas Provider Relations Department is responsible for managing provider contracts, registering healthcare providers across Canada, maintaining the ESC provider database, and communicating effectively with these providers.

Providers submit electronic and paper claims to ESC on behalf of their patients, who are plan members of ESCs insurance and Third

Party Administration customers.

Express Scripts Canada is seeking to hire a Bilingual Provider Relations Representative to work from our Mississauga or Montreal office.

The successful incumbent will review network agreements from pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers for accuracy and completeness, and will ensure that all providers pertinent information is correctly entered into the Express Scripts Canada system.

Key Responsibilities Support for Provider Relations administrative tasks.

Review and validate completed provider agreements, returning them to providers for corrections or additional information when required.

Perform quality assurance checks on both selfcompleted work and team submissions to ensure all output meets departmental quality standards.

Ensure all required agreement information for pharmacy, medical supplies and equipment, mental health care, vision care, and dental providers is accurately entered into the Express Scripts Canada system in a timely manner.

Process and update provider modifications and terminations across all benefit areas accurately and within established timelines.

Respond to inquiries from providers, associations, and software vendors in a professional, supportive, and customerfocused manner, in their preferred language.

Collaborate with team members and support additional team deliverables as needed.

Contribute to upcoming project work and perform other duties as assigned.

What Were Looking For: Postsecondary school diploma or equivalent required.

Basic proficiency in computer use and data entry, including familiarity with keyboarding and standard office software.

Minimum of 2-3 years of experience working in an office and/or customer service environment.

Proficiency in Microsoft Office applications (Word, Excel, Outlook) and Adobe Reader and Writer.

Excellent written and verbal communication skills.

Strong customer service focus.

Ability to accurately enter, update, and maintain data in electronic systems or databases.

Strong interpersonal skills, with the ability to work independently with minimal supervision as well as collaboratively in a team environment.

Flexibility in adapting to new situations and change.

Ability to follow clear instructions, standard procedures, and established workflows.

Resultsoriented with strong attention to detail and accuracy when performing repetitive tasks.

Thorough understanding of quality assurance principles and the delivery of service excellence.

Demonstrates initiative by learning processes, procedures, and various benefit areas, and displays selfmotivation to grasp new concepts quickly Excellent organizational skills, effective time management, and the ability to shift priorities while working within established timelines.

Knowledge of healthcare/pharmacy, medical supplies and equipment, mental health care, vision care, or dental benefit administration and claims processing is an advantage.

Bilingualism in French and English is a must.

Why Join Us? Competitive compensation, benefits and pension plan Career development and advancement opportunities A culture that celebrates innovation and collaboration Flexible work options and wellness programs Pre-Employment Requirements All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy .

Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment.

Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations.





Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision. ----------- Poste: Reprsentant bilingue, Service des relations avec les fournisseurs Lieu de travail: Mississauga- Montral Type demploi: Temps plein Raison de lembauche: Remplacement Environnement de travail: Hybride Nom du service: Service des relations avec les fournisseurs Type de rmunration: Horaire chelle salariale: 25.00 $ 28.00$.

Veuillez noter quil sagit dune chelle salariale gnrale et que loffre variera en fonction de lexprience, des qualifications, des comptences requises et du lieu de travail pour ce poste. propos de nous Sommaire de lemploi: Le Service des relations avec les fournisseurs dExpress

Scripts

Canada assume la responsabilit de la gestion des contrats avec les fournisseurs, de linscription des fournisseurs de soins de sant au Canada, de la maintenance de la base de donnes des fournisseurs dExpress

Scripts

Canada, ainsi que de la communication efficace avec ces mmes fournisseurs.

Les fournisseurs soumettent Express

Scripts

Canada des demandes de paiement, sous forme lectronique ou papier, pour leurs patients qui participent aux rgimes qu

Express Scripts Canada gre au nom de ses clients assureurs et tiers administrateurs.

Express

Scripts

Canada est la recherche dun candidat afin de pourvoir au poste de reprsentant, Service des relations avec les fournisseurs.

Il travaillera au bureau de Mississauga ou de Montral.

Le titulaire du poste devra passer en revue les ententes conclues avec les fournisseurs de services de mdicaments, dquipement mdical et de fournitures mdicales, de counseling en sant mentale, de soins de la vue et de soins dentaires afin de sassurer de leur exactitude et de leur intgralit.

Le titulaire devra par ailleurs sassurer que tous les renseignements sur les fournisseurs qui ont sign lentente sont saisis correctement dans le systme dExpress

Scripts

Canada.

Responsabilits principales Apporter son soutien aux tches administratives relatives aux relations avec les fournisseurs.

Examiner les ententes avec les fournisseurs, et les retourner aux fournisseurs pour effectuer des corrections ou pour obtenir des renseignements additionnels, le cas chant.

Effectuer des contrles dassurance de la qualit sur le travail individuel et les soumissions dquipe afin de sassurer que tous les documents rpondent aux normes de qualit du service.

Sassurer que tous les renseignements pertinents sur les nouvelles ententes avec les fournisseurs de services de mdicaments, dquipement mdical et de fournitures mdicales, de counseling en sant mentale, de soins de la vue et de soins dentaires sont rapidement saisis dans le systme dExpress

Scripts

Canada.

Traiter et mettre jour les modifications et les rsiliations des ententes des fournisseurs de tous les types de service de manire prcise et dans les dlais impartis.

Rpondre aux demandes des fournisseurs, des associations et des fournisseurs de logiciels de manire professionnelle, constructive et axe sur le client, dans leur langue de prfrence.

Collaborer avec les membres de lquipe et apporter un soutien aux livrables additionnels de lquipe, au besoin.

Contribuer aux travaux des projets venir et effectuer dautres tches, au besoin.

Ce que nous recherchons: Diplme dtudes postsecondaires ou quivalent.

Avoir des connaissances de base sur lutilisation dordinateur et sur la saisie de donnes, y compris des aptitudes en saisie au clavier et des connaissances relatives aux logiciels bureautiques standards.

Possder au moins de deux trois ans dexprience dans un environnement de bureau et (ou) de service la clientle.

Matriser les logiciels de la suite Microsoft

Office (Word, Excel, Outlook) et dAdobe (Reader, Writer).

Prsenter dexcellentes aptitudes en communication orale et crite. tre en mesure doffrir un excellent service la clientle.

Dmontrer une habilet saisir, mettre jour et maintenir avec prcision des donnes dans des systmes ou bases de donnes lectroniques.





Prsenter dexcellentes habilets interpersonnelles et tre en mesure de travailler de faon autonome, avec un minimum de supervision, ou en quipe. tre en mesure de sadapter facilement aux changements et aux nouvelles situations. tre en mesure de suivre des instructions claires, des mthodes standards et des processus tablis. tre ax sur les rsultats, avec un grand souci du dtail et de la prcision dans lexcution des tches rptitives.

Bien comprendre les principes dassurance de la qualit et de lexcellence du service. tre en mesure dapprendre les processus, les mthodes utilises, les diffrences types de service, et de saisir rapidement les nouveaux concepts.

Possder un excellent sens de lorganisation et de solides comptences en matire de gestion du temps, et tre en mesure de modifier ses priorits dans le cadre des chanciers.

Avoir une connaissance de la gestion des rgimes de soins de sant (mdicaments, quipement mdical et fournitures mdicales, counseling en sant mentale, soins de la vue ou soins dentaires) et du traitement des demandes de paiement constitue un atout. tre bilingue (franais et anglais) est indispensable.

Pourquoi se joindre notre quipe? Rmunration, avantages sociaux et rgime de retraite concurrentiels Perfectionnement et avancement professionnels Une culture qui clbre linnovation et la collaboration Conditions de travail souples et programmes de mieux-tre Exigences pralables lemploi Toute offre demploi est conditionnelle la vrification des rfrences et des antcdents , conformment la politique de lentreprise.

Express

Scripts

Canada, pour certains postes, lobtention et le maintien dune cote de fiabilit du gouvernement fdral constituent une exigence demploi.

Les candidats postulant de tels postes doivent satisfaire tous les critres dadmissibilit pour la cote de fiabilit applicable et consentir au processus de vrification de scurit conformment la rglementation fdrale.

Le dfaut dobtention ou de maintien de la cote de scurit requise entranera le retrait de loffre ou le congdiement.

Nous utilisons des outils dintelligence artificielle dans le cadre du processus de recrutement, que ce soit pour mener des entretiens vido, prendre des notes et valuer les candidats.

Cependant, les valuations seront examines par les gestionnaires responsables de lembauche et notre quipe Acquisition des talents avant toute dcision.

Internal Application Deadline: July 25, 2026 Express Scripts Canada is a Cigna company Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company.

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve.

Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative.

Our clients include Canada''s leading insurers, third party administrators and governments.

We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment.

We provide Active Pharmacy services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually.

Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government.

The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a market-competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal chance employer that promotes a diverse, inclusive and accessible workplace.

By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: Do not email for an update on your application or to provide your resume as you will not receive a response.

📌 Bilingual Provider Relations Representative - 6 Months Contract - Express Scripts Canada (Montreal)
🏢 CA2 ESI Canada
📍 Montreal