Job Description As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.
You''llhave the opportunity to provide customers with high-level service at every turn.
From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you''llplay a vital role in enhancing the shopping experience.
Your responsibilities will also include processing deliveries, replenishingstockand merchandising the latest garments on the shop floor.
Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand.
With warmth and enthusiasm,you''llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire.
Together, in collaboration with your team,youllcreate moments that matter.
Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they''renot mandatory.
Qualifications Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
Adaptable and adaptable: Adaptable and responsive to changing priorities and customerrequests.
Action-oriented: Proactive and driven to take initiative and get things donewith quality.
Strong communicator: You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.
Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
Preferable but not mandatory Understandingof store operations & customer service skills frompreviousretail experience Confident in offering customers advice on fashion trends, materials, sizingetc Additional Information This is Part-Timeposition Compensation: $17.25 Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe.
All our employees receive a 25% staff discount, usable on all our H&M; Group brands in stores and online.
In addition to our staff discount, all our employees are included in our H&M; Incentive Program HIP.
You can read more about our H&M; Incentive Program here .
In addition to this, Canada based colleagues also receive: 25% Staff Discount Birthday paid Employee Assistance Program Plus, additional Voluntary Benefits.
Inclusion & Diversity At H&M; Group, were determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation.
Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas.
Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.
All your information will be kept confidential according to EEO guidelines.
📌 Sales Associate (Montreal)
🏢 COS
📍 Montreal