30 Jul
|
Four Seasons Hotels and Resorts
|
Montreal
30 Jul
Four Seasons Hotels and Resorts
Montreal
About Four Seasons: Four Seasons is powered by our people.
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: The vibrant current centrepiece of the city''s Golden Square Mile.
Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile.
Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy.
In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.
Chasseur-portier Le Four Seasons Htel Montreal est la recherched''unepersonnequi partagel''excellenceetcherchecreruneexpriencemmorablepournosemploysetnosinvits.
Nousrecherchonsunepersonnequi aunesolidethiquede travail, un hautniveaud''intgrit, un souci dequalit,unesensibilitculturelleet unsensdu service client. propos de Four Seasons Htel Montral Situ au cur du Golden Square Mile de Montral, le Four Seasons Htel Montral offre bien plus quun simple sjour nous proposons une vritable exprience de vie luxueuse.
De la gastronomie de renomme mondiale au restaurant Marcus la dtente au spa Guerlain, class cinq toiles par Forbes, en passant par laccs exclusif Holt Renfrew Ogilvy, nous sommes un carrefour vibrant dlgance, dhospitalit et de culture. propos du rle: Le chasseur-portier crerune atmosphre accueillante aux clients de lhtel, des restaurants et des banquets.
En charge de venir en aide pour le transport des bagages, paquets et colis des clients vers la chambre ou les transports de ces derniers.
Sassurer que le dpart des clients se fait sans encombre.
Ce que vous ferez: Accueillir les clients qui arrivent lhtel et leurs souhaiter la bienvenue, si possible en utilisant leur nom; Faire la gestion des bagages des clients de larrive jusquau dpart.
Diriger les clients vers la rception pour lenregistrement et le dpart; Sassurer du bon fonctionnement du trafic lintrieur de lespace de lhtel en dirigeant les voitures et taxis convenablement; Assister les clients avec itinraires, recommandations et information sur la ville et ses activits.
Appeler des taxis si demands.
Faire le transport des bagages; Interagir avec les clients avec le plus haut niveau dhospitalit et professionnalisme, les assister avec toutes questions gnrales de lhtel tel que services proposs lhtel, heures douvertures, employs clefs, vnements dans lhtel; Saluer toutes personnes passant par la porte dentre et sassurer quelles nont pas besoin dassistance; Se soumettre aux rgles et standards Four Seasons comme dcris dans le manuel le Manuel de lemploy; Travailler harmonieusement et professionnellement avec tous les collgues et superviseurs; Sassurer que les espaces extrieurs, dentreposage des bagages et lentre soient toujours propres; Assister les concierges dans leurs responsabilits et devoirs en cas de besoin; Effectuer toute autre tche connexe aux fonctions ; Ce que vous contribuez: Disponible pour travailler n''importe quel quart de travail, y compris le matin, l''aprs-midi, le soir et la nuit; Bonne communication en franais; un niveau dbutant en anglais est suffisant pour rpondre des demandes simples et sassurer que celles-ci sont rpondues correctement Connaissances de base du centre-ville de Montral ainsi que des points dintrt culturels et culinaires de la ville ; Avoir une bonne rsistance au stress et le grer de manire positive et efficace ; tre laise dans un environnement cadence rapide ; Faire preuve dun trs bon esprit dquipe ; Intrt et aptitude offrir un service hors pair nos clients internes, externes et nos fournisseurs; tre organis, mticuleux et dbrouillard ; 1-2 ans dexprience dans un poste similaire (un atout) ; Ce que nous offrons: Couverturemaladiecomplmentaire(dentaire,vision,assurancevie,mdicaments,etc.) RabaisaurestaurantMARCUSetauspa Journesdereconnaissance(employdumois,anniversaires,annesdeservice,etc.) Repasoffertssurplace(Caf1440) Rgimederetraiteaveccontributiondelemployeur Congspaysincluant2joursfrisflottantsparan Programmedeformationetdedveloppement Programmedevoyagepouremploysincluantdesnuitesgratuitesdansd''autres tablissements Four Seasons (selon anciennet et disponibilit) Etplusencore! ----------------------------------------------------------------------------------------------------------------- Bell Attendant Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and iscommittedto creating memorable experiences for both our employees and our guests.
We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.
About Four Seasons
Htel
Montreal: Located in the heart of Montreals Golden Square Mile,
Four Seasons Hotel Montreal offers more than just a stay we deliver a luxurious lifestyle experience.
From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.
About the role: The bell attendant creates a welcoming atmosphere for guests of the hotel,restaurantand banquets.
In charge of helping with the transportation of guestluggages, packages and parcels from the room to the method of transportation.
Ensures the guests departure is flawless.
What you will do: Welcomeguestsarrivingat thehotel, if possible byusingtheirname; Manageguestluggagefromtime ofarrivaltill time ofdeparture.
Directgueststo the frontdesk; Ensureproperflow oftrafficwithinthe areaaroundthehoteland direct cars and taxisaccordingly; Helpguestswithitineraries,recommendationsand information about the city anditsactivities.
Call taxiswhenrequestedto.
Transportguestluggage; Handlesallguestinteractionswiththehighestlevelofhospitalityandprofessionalism,accommodatingspecialrequestswheneverpossible;assistcustomersin allinquiriesinconnectionwithhotelservices,hoursofoperations, keyhotelpersonnel, in-houseevents; Greet allpersonswhopassby thehotelsentrance andofferthemassistance; Complieswith
Four Seasons
Category
One and
Category
Two Work Rules and Standards of
Conductas setforthin
Employee
Manual; Worksharmoniouslyandprofessionallywithco-workersandsupervisors; Providesa highlevelofcleanlinessin the lobby andluggagestorageroom; Assistsguestsat the Concierge Desk ifneedbe; Accomplishallotherassociatedtasks; What you bring: Availabletoworkatanyshiftincluding,morning,afternoon,eveningandovernight; Ability to communicate in French;abeginner level of English is sufficient to answer simple requests and ensure that they are addressed correctly.
Basicknowledgeof Downtown Montral aswellasitsmain cultural andculinarypoints ofinterest; Haveagoodresistanceto stress andmanageitpositivelyandeffectively; Becomfortablein a fast-pacedenvironment; Demonstrateaverygoodteamspirit Interestandabilitytoprovideoutstandingservice toourinternal,externalcustomersandoursuppliers; Beorganized,meticulousandresourceful; 1-2yearsexperiencein asimilarposition; Post-secondarydegreeinhotelmanagement, administration orrelatedfield.
What we offer: Comprehensivehealthbenefits(dental,vision,lifeinsurance,prescriptions,etc.).
DiscountsatMARCUSRestaurantandthe
Guerlain
Spa.
Employeerecognitionprograms(Employeeofthe
Month,anniversarycelebrations,etc.).
Complimentarymealspershiftat
Caf1440.
Employer-contributedretirementplan.
Paidvacationplustwoadditionalfloatingholidaysperyear.
Strongtraininganddevelopmentprograms.
Employeetravelprogram,includingcomplimentarystaysat
Four
Seasonspropertiesworldwide(basedontenureandavailability).
Andmore!
📌 Chasseur/Portier (Temps plein) / Bell attendant (Full time)
🏢 Four Seasons Hotels and Resorts
📍 Montreal