Join Pursuit as a Guest Experience Supervisor and enhance guest interactions at iconic destinations. This year-round, full-time position emphasizes impactful team leadership and service excellence.
In this supervisory role, you’ll coordinate guest service operations and directly influence the guest experience through effective team management. Collaborating closely with the Guest Experience Manager, you will lead recruitment, training, and performance initiatives that reflect Pursuit's commitment to outstanding service and team development.
Key Responsibilities:
• Coach Guest Experience teams for memorable interactions
• Recruit and evaluate team alignment with service standards
• Monitor operations for effectiveness and improvement




• Address guest feedback and enhance service quality
• Manage staffing levels and scheduling efficiently
Requirements:
• Proven customer service experience in hospitality
• Strong leadership capabilities for large teams
• Effective communication and organizational skills
• Experience with cash handling and scheduling
• Must be versatile for various location shifts
Strengthen your leadership skills while enhancing guest satisfaction at Pursuit as our next Supervisor.
#J-18808-Ljbffr

📌 Pursuit Guest Experience Supervisor Role (Banff)
🏢 Pursuit
📍 Banff