Description
As a P&C; Business Partner Consultant within TELUS Health Employer Solutions, you will be the dedicated end‑to‑end people partner for Directors managing Absence & Disability Management, Workers' Compensation, and Safety operations. You will serve as their trusted advisor, culture champion, and hands‑on problem solver, seamlessly moving between long‑term strategic people priorities and day‑to‑day operational support.ResponsibilitiesServe as the dedicated P&C; Business Partner for a defined Director‑level leadership team, providing end‑to‑end strategic and operational people support across the full employee lifecycleLead annual P&C; programs including year‑end compensation planning, performance calibration, and merit review processes in partnership with your Director teamFacilitate talent reviews and succession planning cycles, identifying high‑potential team members, building talent pipelines, and advising leaders on development strategiesChampion and support AI‑driven people initiatives, helping leaders understand and adopt emerging tools and practices that enhance team productivity and the employee experienceAnalyze engagement survey results, partnering with leaders to design and implement meaningful, measurable engagement action plansTranslate HR analytics, including talent movement, attrition, and performance data into actionable business insights and data‑driven recommendationsCoach and develop Director‑level leaders on people leadership capabilities, change management, and team effectivenessManage employee relations cases with discretion, ensuring fair process, thorough documentation, and alignment with TELUS policies and provincial employment lawPartner with Legal, Labour Relations, and other internal stakeholders to manage sensitive legal files,



including human rights complaints, workplace investigations, and accommodation requestsAdvise and support leaders through performance improvement plan (PIP) processes — from initial documentation through to outcome, ensuring consistency and fairnessProvide real‑time coaching to leaders navigating conflict, difficult conversations, and team dynamics challengesQualificationsFull professional proficiency in both English and French (written and verbal)Minimum 3+ years in a People & Culture Business Partner or senior HR generalist role within a large, complex matrix organizationProven experience providing dedicated business partner support to Director‑level leaders, including coaching through complex and sensitive situationsDemonstrated hands‑on experience managing employee relations cases, performance improvement plans, and terminations with sound judgment and legal awarenessExperience leading business units through comprehensive annual P&C; cycles including talent reviews, succession planning, and year‑end compensation programsComfort navigating and supporting AI‑driven people initiatives and a curiosity for emerging HR technologySelf‑directed skilled with the ability to work independently, manage competing priorities, and navigate ambiguity with confidenceStrong conceptual thinking with a proven ability to translate strategy into clear, executable action plansSound professional judgment, strong business acumen, and a high degree of emotional intelligenceCurrent knowledge of provincial employment law, HR theory, and best practices across CanadaPost‑secondary degree in Business Administration, Human Resources, or a related field; CPHR designation is an assetAdvanced knowledge of English is required, given the national scope of the position#J-18808-Ljbffr

📌 P&C Business Partner-Consultant Bilingual (TELUS Health Employer Solutions) (Toronto)
🏢 Telus
📍 Toronto