Become a Telecommunications Officer for the Campus Police and Security Department, where you'll provide vital customer service and manage emergency calls effectively. You'll play a key role in campus safety initiatives.
This position, under the Telecommunications Supervisor, involves answering and directing calls to ensure police assistance is efficiently dispatched. Your ability to collect critical information will enhance the safety and response strategies on campus. You'll also interact with walk-in customers, maintaining service call records as a part of your daily duties.
Key Responsibilities:
• Answer and manage calls for police and security
• Process and dispatch emergency incidents clearly
• Serve walk-in customers with professionalism




• Maintain accurate service log records
• Coordinate resources effectively for incidents
Requirements:
• High school diploma mandatory; college coursework preferred
• Minimum of two years in security, law enforcement
• One year in customer service experience
• Robust organizational and multitasking talent
• Fluent in English for effective communication
Utilize your customer service expertise and organizational abilities to safeguard the university community.
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📌 University Telecommunications Officer Role (Raleigh)
🏢 Shaw University
📍 Raleigh