Join Assent as a Customer Success Manager specializing in program delivery. Your role will focus on fostering relationships and executing project plans to ensure client objectives are met.As a key player in customer success, you will provide senior-level support while maintaining client relationships. You'll lead high-level strategic planning and conduct program reviews to anticipate client needs. This position demands a proactive approach to problem-solving and a solid ability to communicate effectively with internal and external stakeholders.Key Responsibilities:
- Serve as a trusted advisor throughout the customer journey
- Lead program reviews to address status, gaps, and next steps
- Optimize solution alignment to enhance business value




- Support sales in renewal management of accounts
- Take on special projects to improve customer success metricsRequirements:
- 6+ years in customer success or consulting roles
- Post-secondary education in a related field
- Proficiency in MS Office and Google Applications
- Strong analytical and reporting skills with Excel
- Excellent written and verbal communication skillsBring your passion for customer success and develop impactful relationships within Assent. #J-18808-Ljbffr

📌 Customer Success Manager With Assent (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Assent
📍 Riviere-des-Prairies—Pointe-aux-Trembles