Job Description WHAT YOULL DO Youll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy.

You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

Create a warm and welcoming workplace in our stores Add joy to our customers''lives Leverage our product to tell stories Engage and connect with our customers on the floor Curate specific product collections for each customer you meet Ensure Visual Standards are followed and maintained Role model Indigos High Performance Characteristics Seek information regarding new products, promotions and programs Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers Take accountability to respond to customer feedback in a timely manner Hold self and others accountable Own self-development and provide continuous feedback to colleagues and Leadership Team Share ideas with Leadership Team on how to improve the employee and customer experience Qualifications Experience in specialty retail or a retail environment preferred but not required Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store Demonstrated commitment to creating an exceptional employee and customer experience Ability to be mobile on the sales floor for extended periods of time Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role) Bilingualism (French/English) is required for all positions in Qubec; other languages an asset Additional Information Indigo, toutes les candidatures soumises sont examines en dtail par notre quipe des RH.

Pour certains aspects du processus dembauche, il arrive que nous utilisions des outils dintelligence artificielle (IA), notamment pour la prslection et les valuations.





Ces outils aident notre quipe mettre les critres pertinents lavant-plan, mais ne remplacent pas le jugement humain.

Nous sommes dtermins utiliser lIA de faon responsable, quitable et conforme aux lois applicables en matire demploi et de lutte contre la discrimination.

Nous examinons rgulirement ces outils pour aider prvenir les prjugs ou la discrimination.

Indigo, lquit, la diversit, linclusion et laccessibilit sont au cur de nos valeurs.

Nous intgrons ces principes notre formation, nos politiques et nos pratiques dembauche, et nous les amliorons continuellement pour reflter les besoins des collectivits que nous servons.

Nous accueillons donc les gens de tous les milieux et de tous les vcus, y compris les personnes autochtones, noires et de couleurs (PANDC), les membres de la communaut2SLGBTQIA+ et les gens qui ont un handicap poser leur candidature.

Si vous avez besoin dun amnagement spcial pendant le processus de recrutement, nous vous invitons communiquer avec les Ressources humaines .

Cette offre concerne une opportunit actuellement disponible chez Indigo Indigo, toutes les candidatures soumises sont examines en dtail par notre quipe des RH.

Pour certains aspects du processus dembauche, il arrive que nous utilisions des outils dintelligence artificielle (IA), notamment pour la prslection et les valuations.

Ces outils aident notre quipe mettre les critres pertinents lavant-plan, mais ne remplacent pas le jugement humain.

Nous sommes dtermins utiliser lIA de faon responsable, quitable et conforme aux lois applicables en matire demploi et de lutte contre la discrimination.

Nous examinons rgulirement ces outils pour aider prvenir les prjugs ou la discrimination.

Indigo, lquit, la diversit, linclusion et laccessibilit sont au cur de nos valeurs.

Nous intgrons ces principes notre formation, nos politiques et nos pratiques dembauche,



et nous les amliorons continuellement pour reflter les besoins des collectivits que nous servons.

Nous accueillons donc les gens de tous les milieux et de tous les vcus, y compris les personnes autochtones, noires et de couleurs (PANDC), les membres de la communaut2SLGBTQIA+ et les gens qui ont un handicap poser leur candidature.

Si vous avez besoin dun amnagement spcial pendant le processus de recrutement, nous vous invitons communiquer avec les Ressources humaines .

Nous respectons votre vie prive tout au long du processus de recrutement.

Notre nonc de confidentialit lintention des candidats et candidates explique comment nous recueillons, utilisons et protgeons vos renseignements personnels lorsque vous postulez un poste chez Indigo, ainsi que les choix qui soffrent vous.

Cette offre concerne une opportunit actuellement disponible chez Indigo.

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments.

These tools support our team but do not replace human judgment.

We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws.

We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values.

We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve.

We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities.

If you require an accommodation during the recruitment process, please contact Human Resources at .

We respect your privacy throughout the recruitment process.

Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

📌 Customer Experience Representative - Sales (Brossard)
🏢 Indigo Books & Music
📍 Brossard