Elevate your career with Downtown Ford as an Automotive Service Advisor. Leverage your customer service and automotive expertise to enhance guest experiences in this in-person role.
Downtown Ford, part of the Downtown AutoGroup, seeks a passionate Service Advisor who understands the automotive industry. You'll play a vital role in delivering exceptional service while building lasting relationships with customers. Key responsibilities include greeting guests, advising on service needs, and ensuring a seamless automotive experience at our state-of-the-art facility.
Key Responsibilities:
• Greet customers and understand their service needs
• Recommend essential services and maintenance schedules
• Keep customers updated on repair statuses




• Create detailed work orders and obtain service approvals
• Build long-term relationships through excellent service
Requirements:
• 2-3 years of experience as a Service Advisor
• Robust understanding of automotive repair processes
• Excellent communication and customer service skills
• Ability to upsell services while maintaining customer trust
• Proficient in dealership management software
Apply your skills in communication, customer care, and automotive knowledge as a trusted Service Advisor at Downtown Ford.
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📌 Automotive Service Advisor at Downtown Ford (Toronto)
🏢 DAG | Downtown AutoGroup
📍 Toronto