Elevate customer service with OEM Remanufacturing as a Service Advisor, directly supporting Finning Canada customers. This hybrid position focuses on remanufacturing requirements and customer satisfaction.
Located within a vibrant team, the Service Advisor role requires engaging with customer inquiries and ensuring the accuracy of order processing. You will work closely with various departments to assist in quotations and facilitate efficient operation activities. Your proactive communication and organizational skills are vital as you will be the primary contact for branches and customers alike.
Key Responsibilities:
• Analyze incoming cores and resolve discrepancies
• Communicate proactively with Finning branches daily




• Support quotation process alongside Production and Service Biller
• Follow up on work order accruals for timely submissions
• Coordinate Customer Viewings and facilitate seamless hand-offs
Requirements:
• 3+ years in operations or customer service
• Solid customer focus and resolution skills
• Excellent communication and organizational abilities
• Proficient in Microsoft Word, Excel, and Outlook
• Enthusiastic approach to customer issues
Bring your organizational skills and customer service excellence to the forefront in this role!
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📌 Service Advisor at OEM Remanufacturing (Edmonton)
🏢 Finning
📍 Edmonton