Elevate your career as a General Manager at Coach, leading store operations and strategy to deliver top-notch customer service. Drive sales while building high-performing teams in a luxury retail environment.
At Coach, the General Manager is pivotal in creating a thriving store culture and achieving financial targets. You will collaborate with the Store Management Team to enhance the customer experience while optimizing operations and visual standards. Developing clienteling strategies and mentoring staff is essential to foster brand loyalty and exceptional service.
Key Responsibilities:
• Set and track sales and productivity goals
• Model and coach team selling and service standards
• Develop long-term client relationships and loyalty
• Recruit,



onboard, and retain top talent
• Own daily operations, including payroll and inventory
Requirements:
• 3+ years as a Store Manager in luxury retail
• Proven experience in sales strategies and team development
• Proficient in Microsoft Office and retail systems
• Versatile availability for varying schedules
• Ability to lift up to 50 lbs occasionally
Lead the way in luxury retail as the General Manager at Coach, guiding teams and enhancing customer connections.
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📌 General Manager at Coach (Richmond)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Richmond