Become a vital player at SPS Commerce as a Customer Success Executive, guiding major consumer packaged goods companies through the retail compliance journey. This hybrid role combines relationship management, data analysis, and product training.
In this strategic position, you will act as the primary contact for top CPG accounts. Your experience with retail compliance and deductions will empower you to analyze data and recommend solutions for effective customer onboarding and product adoption. Collaboration with various internal teams will amplify customer value and success throughout the SPS Revenue Recovery network.
Key Responsibilities:
• Manage relationships with large CPG accounts
• Guide customers through onboarding and renewals




• Analyze compliance data for actionable insights
• Train clients on SPS products and compliance programs
• Capture customer feedback to improve services
Requirements:
• Bachelor's degree in Business, Finance, or Supply Chain
• 5-10 years in retail or large CPG management
• Robust communication skills for complex topics
• Proven ability to analyze data and recommend strategies
• Capacity to prioritize multiple accounts effectively
Empower CPG companies in their compliance operations and help them succeed with SPS Commerce.
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📌 SPS Commerce Customer Success Executive (Toronto)
🏢 SPS Commerce
📍 Toronto