Key Account Manager (Toronto)

Key Account Manager (Toronto)

30 Jul
|
CSA Group
|
Toronto

30 Jul

CSA Group

Toronto

Statut d''emploi: Permanent Type d''heures: temps plein Nous avons besoin de vous pour former une quipe de calibre mondial Les activits du Groupe CSA reposent sur latteinte dun idal : rendre le monde meilleur, plus sr et plus durable.

Cet ideal est au coeur de notre mission depuis 1919, anne o nous avons labor notre premire norme dingnierie sur les ponts ferroviaires.

Aujourdhui, prs de 100 ans plus tard, le Groupe CSA compte plus de 3 500 normes, codes et produits connexes.

Le Groupe CSA, dont le sige social se trouve au Canada, est prsent lchelle mondiale : il possde plus de 30 laboratoires et bureaux en Europe, en Asie et en Amrique du Nord.

Il propose des services de mise lessai, dinspection et de certification dune vaste gamme de produits des articles de maison aux technologies de pointe pour veiller ce quils rpondent des exigences strictes en matire de scurit, de performance et dimpact sur lenvironnement.

Nos employs sont fiers que leur travail ait une incidence positive sur la vie des gens.

Nous avons besoin de personnes comme vous pour poursuivre notre mission en ce sens.

Rsum du travail: Principal Duties & Responsibilities: Understanding the Business Initiates the sales process, providing preliminary and ongoing information to existing clients Manages the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services Prioritizes work assignments and follow-up responses to client inquiries and proposals Manages the relationships with clients,



identifying growth opportunities within the assigned accounts, and develops the approach to secure new business Prepares cost proposals of services for clients, using applicable questionnaires and worksheets Maintains accurate and complete client files, including the input of existing client information into the shared sales database Working Well with Others Works closely with the Sales team to support and promote continued growth of recent business Works closely with customers to provide customer care on inquires, quotes and services with an assigned area Works in conjunction with the Marketing team to provide administrative and coordination support for events, including pre-work, scheduling, mailings, marketing materials, and customer contacts Delivering Results Contacts current customers and promotes CSA testing services including, but not limited to, certification and SI/FE, and engages in facilitating the appropriate internal contact when other services are needed Prepares quotes for clients, using applicable questionnaires and worksheets Sends proposals to clients and conducts follow-up calls to provide further information, answers questions and documents these activities for further follow-up,



including Notices and FIR Findings where applicable Maintains input of existing client information into Centra Regularly follows up on open quotations and sales opportunities Researches customer accounts, identifies opportunities for growth and generating leads and demand Expected to meet/exceed sales targets for assigned medium-sized accounts Concern for Safety Understands why HSE is important to self and the organization Knows the potential hazards and necessary safeguards in own work area(s) Immediately reports hazards, near misses, incidents, observed unsafe acts and conditions Demonstrates safe behavior and adherence to procedures Completes all assigned training events Preferred Education &Experience;: Post-secondary education required 2-4 years of sales experience Understanding of Salesforce and Workday a plus Knowledge of the safety certification industry Computer proficiency in Word, Excel, Power

Point, (Microsoft Outlook or an equivalent CRM application) and database applications Excellent verbal and written English communication skills Excellent phone and customer service skills Detail oriented and able to handle multiple tasks Able to maintain positive contacts within all levels of the organization to exchange explain and interpret information or ideas and follow-up on client requests Proven ability to consistently meet or exceed sales goals Ability to prepare cost proposals promptly to meet customers needs Strong organization and time management skills Ability to draft and deliver sales presentations

📌 Key Account Manager (Toronto)
🏢 CSA Group
📍 Toronto

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