Senior Service

Now HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) for our energy sector client. ID 25- Duration: 2 year contract Location: Oshawa - on site 1 day a week Work hours: 35 hours/week ** must have been in Canada for 5 years to secure security clearance** Job Overview The Senior Service

Now HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the Service

Now platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP Success

Factors Employee Central.

This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.

Solution Design & Development Configure and customize HRSD modules: HR Case Management, Lifecycle Events, Employee Center/Employee Center Pro, and HR Knowledge Management .

Develop self-service portals and widgets using HTML, CSS, AngularJS, Bootstrap, and Service Portal framework.

Implement automated workflows using Flow Designer, Workflow, and scripting (Java

Script, Glide API ).

Integration Integrate Service

Now HRSD with Success

Factors EC, Workday, or other HR systems using REST/SOAP APIs, Integration

Hub, and MID Server.

Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.





Security & Compliance Configure role-based access controls and maintain data confidentiality for sensitive HR data.

Testing & Documentation Conduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.

Collaboration Work closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions.

Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).

Continuous Improvement Stay updated with Service

Now releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.

Qualifications 5+ years of Service

Now development experience, with at least 3 years in HRSD and Employee Center.

Solid knowledge of Service

Now platform architecture, HRSD data model, and portal development.

Proficiency in Java

Script, HTML, CSS, AngularJS, and Glide scripting.

App Engine Hands-on experience integrating Service

Now with Success

Factors EC or similar HR systems .

Service

Now Certified System Administrator (CSA).

Service

Now HRSD Implementation Specialist (preferred).

Excellent communication and stakeholder management.

Strong problem-solving and analytical skills.

Bachelors degree in Computer Science, Information Technology, or related field.

📌 Senior ServiceNow HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) for our energy sector client. ID 25-192 (Toronto)
🏢 S.i. Systems
📍 Toronto