Overview Job Skills / Requirements Position: Security Operations Centre Status: Full Time Hours: 84 hours Bi-weekly( Rotating Continental) Payrate: $24/hr Overtime Method: Averaging agreement over88 hours Job Overview: The TD Centre is one of Torontos premier commercial properties,locatedin the heart of the financial district, supporting a large population of tenants, employees, and visitors each day.

The Security Operations Centre (SOC) plays a critical role inmaintainingthe safety and security of the property through real-time monitoring, coordination, and incident response.

As a SOC Operator, you willbe responsible formonitoring security systems, coordinating with on-site teams, and responding to incidents as they arise.

This role requires strong attention to detail, sound judgment, and the ability to stay calm and focused in a fast-paced environment while supporting the overall safety of the property.

Key Responsibilities: Monitor CCTV, access control, alarm, and other security systems toidentifyand respond to incidents in real time Dispatch security personnel and coordinate responses across the TD Centre property Receive, assess, and prioritize incoming calls, alarms, and requests forassistance Maintain clear andaccurateincident reports, logs, and daily activity records Escalate incidents appropriately to supervisors, emergency services,



or client contacts based on established protocols Conduct video investigations and support incident reviews asrequired Maintain constant communication with on-site security teams via radio and phone Track ongoing incidents through to resolution and ensure proper follow-up is completed Identifypotential risks or unusual activity and take proactive steps to mitigate concerns Support emergency response procedures including fire alarms, medical incidents, and building-related emergencies Ensure all work is completed in compliance with site procedures, client expectations, and company standards Prerequisites: Ability to obtain a Security License in the province of Ontario.

Valid First Aid & CPR Level C from a WSIB approved provider.

Emergency Management Certification.

Crisis

Intervention Training.

Minimum three (3) years of security experience in a supervisory, dispatch, or team lead capacity within a large-scale commercial or industrial environment.

Proficiencywith site-specific security infrastructure, including Lenel OnGuard access control,Keywatcherkey management systems, and Avigilon Control Center (ACC) surveillance software.

Strong leadership, communication, and decision-making skillsrequiredfor a high-volume, dynamic environment.

Ability to remain calm and effectively manage complex incidents under pressure.

Strong report writing, documentation, and operational oversight skills.

Applicants who do notpossessthese certifications can opt into Paladin''s Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position Legally authorized to work in Canada Why choose Paladin? Opportunities for training and professional development Competitive salary and perks package.

Additionalperks Work today, get paid today!

📌 Security Operations Centre TD Centre. (Toronto)
🏢 Paladin Security
📍 Toronto