REQ - Client Delivery Manager | (2 Senior Position and 2 Mid Senior Position) Duration - 6 Months (Strong possibility of renewal) Location - Remote, Canada - EST Time zone 2 Mid Senior Position - Pay Rate - T4 - $42.25 | INC- $48.78 2 Senior Position - Pay Rate - T4 - $52.81 | INC - $60.97 End Client - SAP We are in need of a couple resources with the below skills from Canada.

The candidate must have a good SAP understanding but we are not searching for a Basis or Modul expert.

More significant are PL skills and communication skills.

Concerning experience in general.

We search for candidates with about 6 and with more than 8 years of experience.

Please let me know what other information you need to be able to start the process.

Will the candidates be working remotely? -- Yes What are the expected working hours - 40 or 37.5 per week? -- 40 hours Project Duration? 6 month and longer prolongation expected Start Date? In 2-3 weeks How soon can we interview candidates? -- As soon as possible Mandatory Skill What This Covers (Concise Definition) Client Relationship & Executive Stakeholder Management Ownership and growth of senior client relationships; acting as a trusted advisor and primary escalation point for SAP ECS engagements End to End Service Delivery Accountability (SAP ECS) Full accountability for ECS engagement performance, SLA adherence, risk and issue management across the delivery lifecycle SAP Cloud & S/4HANA Domain Knowledge Working knowledge of SAP ECS, S/4HANA adoption,



and cloud standardization to guide clients and align services Cross Functional & Multi Partner Coordination Ability to align SAP Services, Product Support, ECS Partners, System Integrators, and client teams for seamless delivery Commercial & Account Growth Acumen Driving customer and commercial success through service optimization, avoidance of service credits, and identification of upsell opportunities Tool JD Job Description: Medium - Client Delivery Manager 100% Remote Management-slide version: 5+ years - Client & Executive Stakeholder Management 5+ years - End-to-End Service Delivery Ownership 4 5+ years - SAP Cloud / S/4HANA Expertise 5+ years - Cross-Functional Leadership & Coordination 5+ years - Commercial Growth & Customer Success What type of education is needed for this position? - IT Professional / Business Professional with IT Knowledge Project Management SAP Skills Communication Skills SAP ECS Client Engagement Manager Key Responsibilities Own and grow the SAP ECS client relationship.

Act as the main escalation point and ensure customer satisfaction.

Manage the full engagement lifecycle (onboarding, transition, operations, offboarding).

Drive cloud transformation and S/4HANA adoption initiatives.

Coordinate across SAP teams, partners, and customer stakeholders.

Identify and support business growth.

Ensure successful service delivery, governance, reporting, and risk management.

Build strong relationships with executive stakeholders.

Lead innovation and strategic transformation workshops.

Comments for Suppliers: SAP Basis Administration (P4 - Expert)

📌 Client Delivery Manager (Toronto)
🏢 Artech
📍 Toronto