- Cost products and services
- Organize and maintain inventory
- Conduct performance reviews
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Set staff work schedules and monitor staff performance
- Address customers' complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year