Administrative Assistant – Responsibilities

- Working independently and within a team workplace to support the External Client Services team within the Business Unit, Office and/or Service Line to produce high quality client deliverables
- Format and assemble electronic and/or paper financial statements (or other client deliverables) in compliance with Firm standards, ensuring a high level of attention to detail, proof‑reading, and ensuring timely delivery
- Entering and maintaining client data using Microsoft Dynamics 365 software (D365), creating jobs in D365, rolling forward of jobs/files, and archiving as appropriate for the engagement
- General administrative duties including, but not limited to answering calls, filing, photocopying, scanning, welcoming clients/colleagues at front desk and organizing couriers
- E‑filing tax returns to CRA to meet filing deadlines
- Participate in training to stay current with changes in software and processes
- Data entry and maintenance of paper and electronic files in accordance with the Firm’s document retention and destruction policies and procedures
- Preparing and editing correspondence, reports, proposals, and other documents
- Provide billing support using Doane Grant Thornton’s systems and in accordance with the terms of the engagement including preparing invoices to clients, and following up on accounts receivable when appropriate
- Scanning documents and embedding in electronic file, sending, and receiving documents electronically to clients through various secure file transfer platforms,



ensuring confidentiality of sensitive information
- Managing communications, expense administration, and travel arrangements on behalf of team leadership
- Coordinating external/internal appointments, meetings, facility/room reservations and catering
- Supporting the Firm’s professional image and culture by demonstrating professional behaviour and building positive professional relationships
- Other duties as required

Qualifications

- Minimum 1 year of administrative experience in a busy professional services environment
- Excellent verbal and written communication skills
- Solid business acumen with strong interpersonal skills and demonstrated ability to build positive professional relationships
- Ability to work effectively for several people at the same time
- Strong attention to detail and consistent production of high‑quality work
- Ability to work effectively within tight timelines on simultaneous projects
- Strong knowledge of and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with CRM tool considered an asset
- Availability to work overtime as required
- Exceptional client service mindset with ability to de‑escalate potentially difficult situations
- Knowledge of accounting process an asset

Compensation

Salary range: $48,500–$55,800 in Mississauga. Salary may vary for other locations to reflect local market factors.

Work Location

In‑office work required – 4 days per week

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📌 Administrative Assistant (Mississauga)
🏢 RPMGlobal
📍 Mississauga