Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department: Enrolment Services Position Type: Full-Time Support Salary Range: $37.34-$43.18-Hourly Sc heduled Weekly Hours: 36.25 Anticipated Start Date: August 10, 2026 Length of Contract: 2 Years Posting Information Support Staff employees, as defined by the full time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date: July 31, 2026 Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment: Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinbe Algonquin People.

The Algonquin People have inhabited and cared for these lands since time immemorial.

We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description: Reporting to the

Manager, Enrolment Services and Student Success,the incumbentis the primary contact for a diverse population of full-timeand part-timestudents andfulfills multiple responsibilities related to specializedprogressionsupportsand guidance whilemeeting and exceeding student success and retention objectives.

The incumbent is requiredto coordinate and maintain a portfolio of student programs that includescase management processes,analyzingdetailed academic records, andcommunicatinga wide variety of information to help facilitate learner success.





In providing high-quality client service,the incumbentbuilds relationships with learners through focused outreach and communication supports, as well asstudent appointments.

The incumbent utilizes technology-enabled applications to help plan, develop and deliver focused and self-directedprogression and registration services, which relate to learner retentionandsuccess.

Working withan integratedteam of

Student Success Specialists(s),Registration and Records Officers, Financial Aid and Student Awards

Officers,the incumbent supportslearners throughout the student lifecycle, from registration to graduation.

Employinga variety of college technology systems andearly alertsto monitor, track andcreate reportsthe incumbentdeterminesspecific retention supportsand contributes to the strategic enrolment management process.

Maintaining apersonalizedand continuousfocus on the learner experience is central to the role.

This positionis responsible for identifying process improvements and recommending new initiatives and strategies.

Required Qualifications: Minimum three (3) year diploma or degree in Business, Education, Human Resources, Marketing, Public Relations, Social Sciences, Career Development, or any other program with a Cooperative Education component.

Equivalent combination of relevant education and work experience may be accepted in place of formal education.

Minimum of three (3) years experience in providing client service and/orgeneraladvisingforadiverse clientele preferably in an educational setting.

📌 Student Academic Advisor - Initiative and Opportunity (2 Positions Available) (Ottawa)
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