WHO WE ARE

As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich.
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At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.

OUR VALUES

RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION

Are you an experienced Executive Assistant with a passion for delivering exceptional executive-level support? Do you excel at managing competing priorities, maintaining impeccable organization, and fostering seamless communication in high-pressure environments? If you enjoy working as part of a team who strive to make a difference every day, we would like to hear from you.

In this role, you'll work directly with our Vice President, Operations and their Director-level leadership team - managing schedules, turning ideas into polished presentations, and keeping things on track when priorities shift quickly. This role would suit someone with solid senior EA experience who knows how to anticipate needs rather than just react to them.

With opportunities to lead improvements and drive efficiencies, this is the perfect opportunity for someone who loves taking the initiative and making an impact. From strategy preparation to board-level reports and presentations,



you will make a key contribution to transformative initiatives that directly impact our front-line employees.

WHAT YOU'LL DO:

- Executive Support: Manage calendars, triage correspondence, and coordinate meetings, ensuring agendas are prepared, action items are tracked, and follow-ups are chandled
- Reporting & Presentations: Turn high-level direction into clear, well-built leadership reports and presentations
- Process Improvement: Spot inefficiencies in how the office runs and lead the fix, rather than waiting to be asked
- Communication Hub: Act as the main point of contact for the VP's office, and connect with other EAs across the organization to share practices and coordinate priorities
- Financial Oversight: Track departmental spend, support budget preparation, and keep financial records accurate
- Event & Travel Coordination: Handle logistics for travel, events, and key internal/external stakeholder meetings

WHAT YOU BRING:

- Post-secondary education in Business Administration (or equivalent) and at least 10 years in a senior administrative or Executive Assistant role, OR an equivalent mix of education and experience
- Prior experience supporting C-Suite executives is desired
- Advanced skills in the MS Office suite, including PowerPoint, and expertise in email and calendar management
- Familiarity with digital tools and systems to enhance productivity and organization
- Demonstrated ability to work as part of a team and a desire to contribute to our shared successes




- Outstanding multitasking abilities and attention to detail
- A discreet and professional demeanor with strong diplomacy and tact

SECURITY REQUIREMENTS:

As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 3 years.

To qualify for this process, a candidate may be either a Canadian Permanent Resident or Canadian Citizen. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.

WHAT WE OFFER

- Meaningful work - work with a sense of purpose, supporting the public and first-responders.
- Competitive salary - with the opportunity for increases
- 4 weeks’ vacation
- Eligibility to participate in our Personal Time-Off Program
- 100% paid extended health and dental benefits
- Pension – employer matched contributions to Municipal Pension Plan, a defined advantages plan
- Career development - we are supportive in developing your skills while pursuing your career at E-Comm

Vaccination Policy:

E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.

JOB DETAILS

- Number of positions: 1
- Job status: Regular Full-Time
- Hours of work: Monday to Friday, 40 hours per week
- Wage/Salary: $70,000 to $82,500 depending on experience
- Employee Group: Exempt
- Department: Operations
- Location: E-Comm Lower Mainland (3301 Pender Street, Vancouver, BC)/Hybrid
- CLOSING DATE FOR APPLICATIONS: July 24, 2026 at 11.59pm

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