30 Jul
|
ELITS
|
Mississauga
About ELITS ELITS Canada Inc. is Part of Accelerate, within the IVER Group in Sweden. IVER Group has approximately 1, employees and continues to grow.
As Part of Accelerate, you will work at the forefront of technology on exciting digitization and transformation projects with marketleading customers.
We are passionate about realizing digital opportunities in the cloud and, together with our customers, closing the gap between aspiration and successful implementation.
Communication is an essential part of the work since we collaborate closely with our customers.
As an employee at ELITS, you will become part of a great team that responds with humility and takes pride in what we deliver.
About this opportunity ELITS is looking for a highly motivated and skilled Data Center Field Services Technician to lead work in customer data centers and colocation facilities around Mississauga .
You will be responsible for ensuring the reliable installation, maintenance, and operation of optical transport and related infrastructure within customer environments.
You will act as an onsite technical interface, helping maintain high standards across fiber installations, migrations, remediation, break/fix, and remote hands services.
This role includes travel to nonhome market sites at short notice and multiweek assignments, up to approximately 25% of the time.
What you will do Conduct daily audits of work performed at customer data centers and colocations, providing immediate feedback to field technicians and project stakeholders.
Interact directly with customer teams through ticketing tools and facetoface communication, providing explicit reports and updates.
Assist with fiber installation, decommissioning, break/fix, remediation, and migration activities across data center optical and transport environments.
Conduct and/or supervise optical testing and troubleshooting using tools such as optical power meters, stabilized light sources, visual fault locators, optical time domain reflectometers, and test sets.
Deliver services by accurately interpreting and executing methods of procedure, engineering documents, vendor documentation, and network diagrams.
Read and interpret cut sheets and physical network design documents to ensure accurate port connections and effective cable management.
The skills you bring Team lead or senior field experience in data center, fiber, or transport environments.
Strong written and verbal English skills for customerfacing communication and relationship building.
Excellent organizational, administrative, and documentation skills using customer applications and Microsoft Office tools. 3 to 15 years of experience in data center operations or a similar technical environment with direct customer interaction.
Strong handson experience with connectorized fibre optic cabling, including singlemode and multimode fibre, LC connectors, fanouts, and structured cabling.
Demonstrated experience with optical testing and transport troubleshooting.
Ability to multitask, remain composed under pressure, and adapt in fastpaced, highavailability environments.
Commitment to safety standards, quality requirements, and operational best practices.
Physical and other requirements Ability to lift and move equipment up to 50 lbs.
Comfortable working at heights and in varying environmental conditions.
Comfortable using a smartphone and laptop for communication, ticketing, and documentation in field environments.
Willingness to travel as needed for customer and project requirements.
Qualities At ELITS Canada, great people create great impact.
Success in this role comes from curiosity, ownership and a passion for building practical, scalable solutions.
You are someone who: Thrives in a collaborative, crossfunctional team and communicates with clarity and confidence.
Balances strong technical depth with pragmatic, solutionoriented decision making.
Takes initiative, works independently and is comfortable owning technical outcomes.
Brings structure and discipline to documentation, standards and operational excellence.
Contributes to a culture of trust, learning and continuous improvement.
This position is open to Canadian residents and individuals with a valid work permit in Canada. ELITS Part of Accelerate IVER Group
📌 Data Center Field Services Technician (Mississauga)
🏢 ELITS
📍 Mississauga