Role: Guidewire Policy

Center - (French and English) Location: MARKHAM Hybrid Role Descriptions: Insurance - Property Casualty Insurance| Communication| Team Skill| Microsoft Excel

Mandatory Requirements Experience in Property & Casualty (P&C;) Insurance Multilingual proficiency in English and French (spoken and written) Experience in policy administration| policy servicing| or insurance operations Ability to interpret insurance policies| endorsements| and policy documentation Proficiency in MS Excel and other productivity tools Positive communication and stakeholder management skills Ability to work accurately in a process-driven environment

Good to Have Knowledge of the Canadian P&C; Insurance Market Experience with Guidewire Policy

Center or similar Policy Administration Systems Exposure to insurance compliance and regulatory requirements Proficiency in Microsoft Office applications.

Key Responsibilities Add| modify| delete| and validate policy data to facilitate successful conversion into the target policy administration platform.





Compare source system records with target system data and perform required corrections.

Validate policy information| endorsements| coverages| limits| deductibles| and other policy attributes.

Investigate and resolve policy conversion exceptions and errors.

Monitor policy conversion queues and take corrective action on errored-out policies.

Support policy renewals by ensuring timely completion of conversion activities.

Perform quality checks and validation activities in accordance with established QA frameworks.

Ensure data accuracy| completeness| and compliance with client requirements.

Document exceptions| risks| and issues identified during conversion activities.

Participate in audits| performance reviews| and quality management programs.

Maintain daily production and progress reports.

Track and report agreed KPIs and SLA performance metrics.

Collaborate with Aviva stakeholders on policy-related queries and escalations.

📌 Guidewire PolicyCenter - (French and English) (Markham)
🏢 Atlantis IT Group
📍 Markham