BePart of the Magic at Carmens Event Centre Carmens Event Centre is where Hamilton comes to celebrateand where you can be part of something truly memorable.

As a member of the team at one of the citys most iconic venues, youll help bring to life dream weddings, milestone celebrations, and unforgettable galas in a setting known for its elegance, grandeur, and timeless atmosphere.

Whether youre welcoming guests, setting the stage, delivering polished service, or supporting behind the scenes, your role is essential in creating once-in-a-lifetime experiences.

No two events are ever the same, and each day offers something new, dynamic, and meaningful.

As part of Carmens Group,youllbe joining a team backed by over 40 years of hospitality excellenceand a culture built on pride, passion, and creating extraordinary experiences.

Why Work for Carmens Group? Flexiblescheduling Career coaching & growth Great Place to Work Certified (2022-2024) Named Best Workplace in several award categories: Most Trusted Executive Teams Best Places to Work in Hospitality & Retail Best Places to Work in Canada Best Workplaces for Women Best Workplaces for Mental Wellness Perks & Benefits Pay on Demand get paid when you need it Global Hotel Discountsfor yourtravels Staff discounts at our restaurants Employee Scholarship Program Wellnessprograms &staffevents; Clearopportunities togrow intoleadershiproles Employeerecognitionprograms celebrating your achievements and milestones Referralbonuses when you bringgreat talentto the team Safe,inclusiveand supportive workplace culture Join a company that values your growth, wellbeing, and passion- where your career is supported every step of the way.

Position Details: Job Type :part-time, permanent Vacancy: This posting is for an existing vacancy (replacement for a currently unfilled position) Compensation :$19.00-$21.00 per hour + gratuities AI Disclosure: Your application will be reviewed by our hiring team we do not use artificial intelligence in thescreening or selection of applicants for this position.

What you will be doing: As an Event Matre D at Carmens Group, you will lead with professionalism, confidence, and composureensuring each event is executed to the highest standard and every guest enjoys an exceptional experience.

Serving as both a leader and a host,



you will oversee service coordination, support your team, and act as the primary point of contact between guests, staff, and management.

Your responsibilities will include: Lead the front-of-house service team throughout events, ensuring a seamless and exceptional guest experience from beginning to end.

Act as the on-site representative of the venue, proudly and professionally embodying the Carmens Group standard with warmth and confidence.

Oversee all aspects of service execution, including timing, food quality, presentation, and coordination of the service team.

Greet guests upon arrival, proactively anticipate their needs, and respond to questions or concerns with professionalism and a positive attitude.

Clearly communicate dietary restrictions, allergies, and special guest preferences to the kitchen and service teams to ensure accuracy and care.

Build strong knowledge of event menus and offerings to deliver informed, attentive, and confident service.

Support the team with food and beverage service, table maintenance, clearing, and other operational duties as required.

Ensure event spaces are fully prepared, well-presented, and maintained throughout service with a strong focus on cleanliness and flow.

Make timely, effective decisions in response to evolving guest needs or event changes while maintaining composure under pressure.

Demonstrate strong leadership, sound judgment, and a high level of attention to detail in a fast-paced environment.

Promote a positive, respectful, and collaborative team culture centered around hospitality excellence.

Work closely with the Banquet Manager by following direction, supporting execution, and contributing feedback for continuous improvement.

Play an integral role in delivering memorable, high-quality experiences for guests and clients.

Carry out additional duties as assigned to support the successful execution of each event.





This is an excellent prospect for a natural leader who thrives in hospitality, loves working with people, and is passionate about orchestrating high-quality events with care and precision.

The Spark you Bring to Every Celebration 23 years of experience in banquet, catering, restaurant, or other high-volume hospitality environments A strong natural ability to engage with guests and consistently deliver exceptional hospitality Excellent communication skills with confidence interacting with guests, colleagues, and leadership teams Demonstrated ability to remain calm, focused, and effective in fast-paced, high-pressure situations A guest-focused mindset with a genuine passion for creating memorable experiences Leadership capability with the ability to guide, support, or step into a supervisory role when required A polished and professional appearance and demeanor appropriate for upscale and formal events Smart Serve Certification (required) Valid G Drivers Licence an asset Availability and flexibility to work evenings, weekends, and event-driven schedules A positive, dependable attitude with a willingness to assist wherever needed to support the team We are Carmens Groupa proud Hamilton-born hospitality company with a mission to create extraordinary memories.

Our venues include Carmens Event Centre, The C Hotel,The Lakeview,the Hamilton Convention Centre,fig&lemon;

Catering, The Arlington Hotel,andthe Good Earth

Food & Wine.

Together,wereshaping the future of Southern Ontarios event and culinary sceneone unforgettable experience at a time.

Are You Ready to Take the Lead? Ifyourea passionate hospitality professional who thrives on creating exceptional experiences for guests, this is your opportunity.

Apply today and help us deliver something extraordinarytogether.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.

Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request.

If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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📌 Events Maitre D'' - Carmens Event Centre (Canada)
🏢 Carmen's Group
📍 Canada