Engage customers as a Service Writer in a dynamic Diesel Engine manufacturing environment. This role is focused on customer interaction and administrative tasks within a service department setup.
You will be part of a leading manufacturer of Diesel Engines and Power Generators, providing essential support in an administrative capacity. The responsibilities include managing work orders, creating estimates, and ensuring excellent customer service through effective communication. French language proficiency is mandatory, with prior automotive industry experience being highly beneficial for success in this role.
Key Responsibilities:
• Serve as first contact for customer service issues
• Assess needs and gather relevant customer data




• Create work orders within company systems
• Provide timely status updates to customers
• Manage customer invoicing processes
Requirements:
• High school diploma or equivalent education
• Minimum 2 years in a customer service role
• Mandatory fluency in French
• Preferably experience as a service writer or admin
• Knowledge of the automotive industry is an advantage
Utilize your expertise in customer relations and administration to foster solid client connections in the Diesel Engines field.
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📌 Service Writer Role in Diesel Manufacturing (Quebec City)
🏢 Compunnel
📍 Quebec City