Drive impactful tech support with Epiq as a Deskside Services Administrator. Engage in first and second tier support for Windows OS and mobile devices, ensuring seamless operations.
At Epiq, this critical role supports both internal end users and corporate technology solutions. As the Deskside Services Administrator, you'll participate in imaging and deploying systems while training in various applications. Your contributions will enhance domestic and international teams through both hands-on and remote support.
Key Responsibilities:
• Manage deployment of desktop and laptop systems
• Document processes for technology support
• Provide installation and maintenance for hardware/OS
• Participate in support queues and issue resolution
• Assist with user and site equipment moves
Requirements:
• A+ Certification or 1-2 years PC hardware experience
• Network+ Certification or 1-2 years server hardware experience
• 1-2 years experience in Microsoft Active Directory
• Proficient in MS Office applications
• Robust organizational and time management skills
Excel in technology support and bring your expertise to Epiq as a Deskside Services Administrator.
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📌 Deskside Support Administrator at Epiq (Ottawa)
🏢 Epiq
📍 Ottawa